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Terms of Use

Last updated: April 2026

1. Introduction

These Terms of Use (“Terms”) govern access to and use of the Floatra website, platform, APIs, and related services (collectively, the “Services”).

Floatra provides technology services only and does not provide lending, banking, or financial advisory services.

By accessing or using the Services, you agree to these Terms.

2. Nature of Floatra’s Services

Floatra operates as a technology and orchestration platform that enables licensed third-party lenders to offer short-term, inventory-backed credit through integrated merchant platforms.

  • — Floatra is not a lender
  • — Floatra does not provide credit
  • — Floatra does not hold or move customer funds
  • — Floatra does not guarantee loan approvals

Floatra operates an automated underwriting engine that approves or rejects each request against criteria set by the licensed lending partner — risk bands, credit tiers, loan sizes, exposure and concentration caps, and the lender’s own interest rate within published policy bands. A request that no lender’s criteria accept is rejected.

All loan capital, loan terms, and the resulting credit relationship are between vendors and licensed lending partners. The lending partner is the lender of record, holds the loan, and bears the credit risk. Floatra provides no capital and assumes no credit risk.

3. Eligibility and Access

Use of the Services is limited to:

  • — Merchant platforms
  • — Business vendors
  • — Licensed lenders
  • — Authorized representatives of the above

Floatra may restrict or revoke access at any time.

4. No Financial Advice

Information provided through the Services does not constitute financial, legal, or investment advice. Users should seek independent professional advice where appropriate.

5. Third-Party Services

Floatra integrates with third-party lenders, payment providers, and merchant platforms. Floatra is not responsible for:

  • — Third-party services, systems, or outages
  • — A lender’s decision to fund, to set or change its criteria, or to pause or withdraw funding
  • — The availability of lending capital
  • — Loan servicing decisions, recovery, restructuring, or write-off
  • — Disbursement or settlement timing on banking rails

Floatra’s engine performs the approve or reject step against criteria set by the lending partner, as described in Section 2. Floatra does not guarantee that any request will be approved, that any lender will have capacity, or that credit will be made available on any particular terms.

Floatra does not act as an agent or representative of any lender.

6. Limitation of Liability

To the maximum extent permitted by law, Floatra shall not be liable for:

  • — Credit losses
  • — Missed repayments
  • — Business interruption
  • — Indirect or consequential damages

7. Intellectual Property

All software, trademarks, and content are owned by Floatra or its licensors. No rights are granted except as expressly stated.

8. Termination

Floatra may suspend or terminate access to the Services at its discretion, including for compliance or risk reasons.

9. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

10. Contact

For questions about these Terms, contact: hello@floatra.com